Our Service
1. Customized services
BINCEN provides customized services for various products of different sizes and specifications; For our main products, in addition to customized specifications, we also provide services such as modification, elongation, replacement, installation, and slope addition.
2. Warranty service
- If there is a malfunction during the operation of the equipment, our company will use the computer network QQ to remotely assist in solving it, and send videos to guide the solution; When unable to resolve the issue, paid on-site services can be provided.
- Our company provides long-term preferential treatment for the components required by the supply and demand side.
- Provide a one-year product warranty.
3. After sales service
- Our company provides remote network guidance and services for the installation and debugging of equipment to solve any problems that may arise.
- Regular online follow-up.
- Provide remote operation training for users and provide user manuals.
- The composition of the after-sales service personnel team: college degree or above in electronics, working in our company for more than ten years, technical training: a maintenance team personally created and cultivated by a professional R&D technical team engaged in the weighing instrument industry for more than 20 years, with rich experience and excellent technology, ensuring the provision of high-quality technical services to customers.
1. Customized services
BINCEN provides customized services for various products of different sizes and specifications; For our main products, in addition to customized specifications, we also provide services such as modification, elongation, replacement, installation, and slope addition.
2.Warranty service
- If there is a malfunction during the operation of the equipment, our company will use the computer network QQ to remotely assist in solving it, and send videos to guide the solution; When unable to resolve the issue, paid on-site services can be provided.
- Our company provides long-term preferential treatment for the components required by the supply and demand side.
- Provide a one-year product warranty.
3. After sales service
- Our company provides remote network guidance and services for the installation and debugging of equipment to solve any problems that may arise.
- Regular online follow-up.
- Provide remote operation training for users and provide user manuals.
- The composition of the after-sales service personnel team: college degree or above in electronics, working in our company for more than ten years, technical training: a maintenance team personally created and cultivated by a professional R&D technical team engaged in the weighing instrument industry for more than 20 years, with rich experience and excellent technology, ensuring the provision of high-quality technical services to customers.
